Redbox Reviews

Based on 3 customer reviews from our shopper community, Redbox's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.7

3 Reviews

Overall Rating

5 Stars

2

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
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ChristineMoore
December 20, 2020
"Customer Service Chat-Happy Review"
I just want to say that Redbox is doing a great job, Considering all the competition today with streaming services you still provide affordable NEW movies at a reasonable price.

I will always remain a customer and I hope Redbox has a successful future. I appreciate your new representatives on chat they are providing excellent customer service. Customers I recommend using chat for quick and professional resolution.

Sincerely
Sharon Godwin
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blackpanda914
July 07, 2020
"Great Customer Service When Things Go Wrong"
I've never had any issues with redbox until recently, I went to return a movie three times and the box was down every time. I finally returned my movies, talked with a representative and in less than 5 minutes of talking to her I was approved for a refund. That's how customer service is done! (I used the chat feature, I'm sure calling them will result in wait times and transferring, I recommend using the chat feature if you can.)
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Vernon.Perez
March 28, 2017
"Customer service"
Idk how I manage to return dvd boxes without the dvd inside lol only me, but for whatever I need every time I call I have wonderful service with red box, plus they have given me free dvds even when it is my mistake great company great attitude
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